Responsible disclosure
How to report a vulnerability in something we operate, and how we handle vulnerabilities we find elsewhere.
§ 01 Reporting to us
Send vulnerability reports to security@marionette.in. Include enough to reproduce: steps, screenshots, proof-of-concept code, or traffic captures. Request a PGP key at the same address if you need to encrypt.
This policy covers marionette.in and its subdomains, Namewatch, and other internet-facing infrastructure operated by Marionette Consulting.
§ 02 What we ask
- Allow reasonable time to investigate and fix before public disclosure.
- Don't access, modify, or delete other users' data.
- Don't test denial-of-service conditions.
- Don't run automated scanning against production at scale without prior written approval.
§ 03 What we commit to
- Acknowledge reports within 3 business days.
- Provide an initial remediation timeline within 10 business days.
- No legal action against researchers acting in good faith under this policy.
- Public credit on request, once the fix is in place.
§ 04 Out of scope
- Physical security testing or in-person social engineering.
- Systems not owned or operated by Marionette Consulting.
- Missing security headers without demonstrated impact.
- Reports generated solely by automated tools without manual verification.
§ 05 Vulnerabilities we find
In the course of client work, product development, and independent research we sometimes find vulnerabilities in third-party software, hardware, or services. When we do, we follow a coordinated disclosure process.
- Report privately to the affected vendor or maintainer with enough detail to reproduce and fix.
- Allow a 90-day remediation window from initial contact before public disclosure.
- Shorten that window if the vendor is unresponsive, the issue is actively exploited, or user risk is immediate.
- Never sell, trade, or weaponise vulnerabilities outside authorised client work.
- Publish advisories with enough detail for defenders to act.
Vendors coordinating with us on a report we sent should use security@marionette.in.